Privacy Policy

1. Introduction

Volt AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.voltailabs.com and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Contact Form: When you submit our contact form, we collect your name, email address, phone number (optional), company name, industry, project description, budget range, referral source, and newsletter subscription preference.
• AI Readiness Quiz: When you complete our AI readiness assessment, we collect your email address and your responses to the quiz questions to provide you with personalized recommendations.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• Analytics Data: We use Google Analytics (ID: AW-16988245035) and Vercel Analytics to collect information about your visit, including pages viewed, time spent on pages, links clicked, browser type, device type, operating system, and IP address.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide you with the information or services you request
• To send you personalized AI readiness assessment results and recommendations
• To communicate with you about our services, including sending newsletters if you have opted in
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To detect, prevent, and address technical issues and security concerns
• To comply with legal obligations and enforce our terms and policies
• To track and measure advertising and marketing effectiveness

4. How We Share Your Information

We may share your information with third-party service providers who perform services on our behalf:

• Email Service Provider: We use Resend to send emails, including contact form submissions and quiz results.
• Analytics Services: We use Google Analytics and Vercel Analytics to analyze website traffic and user behavior.
• Advertising Services: We use Google Ads for conversion tracking and advertising purposes.

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics, Vercel Analytics)
• Advertising Cookies: Used to track conversions and measure ad effectiveness (Google Ads)

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions and quiz results are transmitted via email and are retained according to our standard email retention policies. Analytics data is retained according to the retention policies of Google Analytics and Vercel Analytics.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you
• Correction: You have the right to request that we correct inaccurate or incomplete personal information
• Deletion: You have the right to request deletion of your personal information
• Object to Processing: You have the right to object to our processing of your personal information
• Data Portability: You have the right to request a copy of your data in a structured, machine-readable format
• Withdraw Consent: If we rely on your consent to process your information, you have the right to withdraw that consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

9. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

The legal basis for processing your personal information includes: consent (when you submit forms), legitimate interests (to provide and improve our services), and legal obligations.

10. Third-Party Links

Our website may contain links to third-party websites, including our scheduling service (Cal.com). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to the transfer of your information to the United States and other countries.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.